Problem with an Order?
If something is wrong with an order that has been fulfilled by Fiona's Metal Toys, we certainly want to help you. 

Did you receive the wrong item or an item you didn't order? See our Returns

Are you missing an item? Check the packing slip that was included with your shipment. In order to fill your order quickly and efficiently with items already in stock at different fulfillment centers, we may have split your order into multiple shipments, which we would indicate on the packing slip. If this is the case, rest assured that you will not be charged any additional shipping costs beyond those you had originally authorized.

Wondering where your order is? If you have not yet received your order at all and think that you should have by now, please contact us and we'll help you tracking your order.

Need further assistance? Click to email us. Please include as much information as possible, such as the nature of the defect or damage or the name of any missing items.

 You are visitor number Hit Counter to this page

Home ] Up ] Catalog ] Privacy Policy Statement ] FAQ ] Conditions of Use ] Shipping ] Returns / Cancellation Policy ] [ Order Problem ] Useful Links ]